Packaging & Shipping
1), Inside package adopts plastic film.
2), Ouside package adopts wooden case.
3), One 20' container can load 1-3 machines.
4), We provide single package for 1 machine and bigger package for 2-3 machines together
(1) Two year quality guaranty, the machine with main parts(excluding the consumables)
shall be changed free of charge when if any problem during the warranty period.
(2) Lifetime maintenance free of charge.
(3) Free training course at our plant.
(4) 18 hours on line service each day, free technical support.
(5) Machine has been adjusted before delivery.We will take machine photos and make
machine working image for you ,after gettingyour agreement ,then we will book a ship.
(6) Providing technical services to the door(We have professional engineers to offer machine
installation commissioning and maintenance).
(7) If you have any problem during your use.you need our technician to judge where the
problem is and help you to solve it. We can provide team viewer and skype with cam till
all of your problems solved.
Shandong Hongniu laser Equipment Co.,Ltd is specialized in RD, manufacturing and marketing of large scale CNC cutting machines and welding equipment. Our main products include fiber laser cutting machine,CNC plasma cutting machine, gantry plasma cutting machine, CNC punching machine, laser cutting machine, 3D laser cutting machine, 3D welding machine and so on. As a domestic specialized CNC researching company. we dedicated to providing excellent after-sale service, technology-leading and reliable products as well as integrated technology solutions for our business parther.Customers satisfaction is always the exclusive purpose of our service.
Shandong Hongniu Laser Equipment Co.,Ltd ,Heavier machine frame keep higher stability,professional control system and smart driving system help reach higher precision, is the best equipment for processing stainless steel, carbon steel, brass,aluminum, galvanized steel.etc be widely used in advertisement,Furniture, Car, metal plate,craft,crate,machine,glasses.etc
), Q: Do you have after sales support?
A: Yes, we are happy to give advice and we also have skilled technicians available across
the world. We need your machines running in order to keep your business running.
2),Q: I am not sure if this machine suitable for my work?
A: Don't worry, just tell me your working materials, max working area and cutting thickness,
then I will recommend you the most suitable machine for you.
3),Q: Are you factory or trading company?
A: We are factory, which manufactures CNC cutting machines , with 10 years experience
in CNC machine’s industry.
4),Q:How can i do if the machine goes wrong?
A:If confronted with such problems,online service is offered,you could contact our sales.
Also,we offer engineer delivery service.Please contact us asap and don’t try fix the
machine by yourself or someone else.We will response within 12 hours as quick as we
can to solve it for you.